Ride Questions
When is Dallas Bike Ride?
The 2025 Dallas Bike Ride will take place on May 17, 2025 at 8:00 AM CST.
Where is Dallas Bike Ride?
The start line is at 1500 Marilla St, Dallas, TX 75201, at the intersection of Young Street and S Ervay Street.
The finish line is at 1500 Marilla St, Dallas, TX 75201, in front of Dallas City Hall.
How long is Dallas Bike Ride?
Dallas Bike Ride takes you through a scenic 20 miles of car-free roadways, crossing the Trinity River, venturing to The Arts District, Uptown Dallas, and more before returning to City Hall.
The course is easy to navigate, designed to be approachable for all levels, featuring live music and entertainment throughout, as well as rest stops along the course to recharge and refuel with drinks, snacks, and portable restrooms.
Is Dallas Bike Ride a competitive race?
What are the age requirements?
What is the weather policy?
Are electric bikes/e-bikes allowed?
Are bike rentals available?
We offer a convenient Rent-and-Ride Pass option, which will reserve a bike and helmet for you to be picked up on the morning of the ride. And, our team will be onsite to fit it for you, ensuring a safe and comfortable ride.
What kind of safety measures are in place?
Rider safety is our #1 priority! That’s why our course is completely car-free and amply marked with clear signage and fully staffed with volunteers, police, and other helpful folks to assist.
We also deploy mobile mechanics along the course and at rest stops to provide immediate assistance and small repairs.
And, for any unforeseen medical needs, we have medical stations throughout the ride and a dedicated medical emergency phone line. We also offer a lift to all riders (and their bikes) who, for any reason, can’t complete the ride.
Is there food and beverage available?
Snacks and refreshments will be available for FREE throughout the course to keep you fueled and hydrated. A variety of delicious meals and beverage options will also be available for purchase at the Finish Festival.
Premier Riders will receive a catered lunch in the Premier Lounge (included with the Premier Ride Pass registration).
Vendors interested in participating can email us at hello@dallasbikeride.com
Can I access the course after the Ride starts in case I’m late?
All riders must begin at the Start Line before the official Ride start time. We ask that riders arrive by 7:45 AM CST to get situated in your corral. Dallas Bike Ride is a closed-course ride with public safety officers regulating the street closures to provide a car-free experience, preventing us from allowing you to access the course after it officially starts.
Can I ride the course more than once?
What should I bring and wear?
A comfortable ride is key. A good pair of well-fitted sneakers are ideal. Padded bike shorts are great for preventing discomfort, but not essential. Feel free to express yourself with costumes, jerseys, or simply your favorite athletic wear. Keep an eye on the weather forecast so you can dress in the appropriate layers or have a poncho/rain jacket handy if necessary. A fanny pack or bike pouch is handy for storing essentials like sunscreen, sunglasses, keys, phone, etc. Feel free to bring your favorite water bottle or use the official Dallas Bike Ride water bottle included in your registration to refill at our hydration stations along the way.
Is there anything to do after the ride?
Is there an official Event Guide with more information?
Registration Questions
Can I edit my registration?
How do I access my receipt or have my email confirmation resent?
Simply log into your account at the Registration Portal to access the receipt and tickets for your Dallas Bike Ride orders. To find your confirmation email, search your inbox for Dallas Bike Ride 2025. If you still can’t find your confirmation email, send us your name or order number via our Contact Us page and we’ll be happy to resend your confirmation email.
Where do I find my order number?
To find your confirmation email search your inbox for Dallas Bike Ride 2025 — Event Confirmation or emails from hello@dallasbikeride.com and don’t forget to check your junk/spam folder as well.
Can I get a refund if I am no longer able to attend?
Can I transfer my Ride Pass to someone else?
Can I upgrade my Ride Pass type?
Yes! We will be introducing an upgrade feature soon! Follow us for updates.
Rider Packet Questions
What are my options to receive my rider packet?
What is the cost to ship my rider packet?
When will my rider packet ship to me?
When and where is the Packet Pickup Party?
Can I pick up my rider packet on the Ride day?
I purchased a bike rental, where and when do I get my bike?
Don’t see the answer to your question here? Feel free to submit your question on our Contact Us page or on Facebook or Instagram.