Frequently Asked Questions

A list of frequently asked questions to help you understand how it works.

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About Us

Dallas Bike Ride is a closed-road, car-free bike ride that traverses 20 miles of Dallas streets. Dallas Bike Ride is a non-competitive scenic bike ride that culminates with a Finish Festival at City Hall Plaza and works to make biking in Dallas safer and more accessible.

General/Registration Questions

When is Dallas Bike Ride?

Dallas Bike Ride 2017 will be held on Saturday, November 4, 2017. The ride begins at 8:00am and riders must be in their start corrals prior to 7:45am. The post-ride festival will go until 1:00pm.

Are there age restrictions?

Children must be 3 years or older to participate. Children in the age group of 3-7 are FREE and must ride on a child bike seat, tagalong bike, tandem bike, in a bike trailer or in a bike cargo. Youth riders in the age group of 8-15 must be accompanied by an adult at a 1:1 ratio. The ride does not require a 1:1 ratio for youth riders in the age group of 3-7. For the complete Youth Rider Policy, please click here.

How do I login to my registration and make edits to my profile?

Has your e-mail address changed? Editing your profile is super easy. Follow the instructions here!

Can I transfer my registration to someone else if I can't come?

Yes! Registrations are transferable, but NOT refundable. If you would like to transfer, please follow the instructions here. Please note, there is a $10 transfer fee imposed on the new rider.

Can I get a refund for my registration if I can't attend?

Registrations are NOT refundable. They are transferable for a $10 transfer fee. See the above questions for more details. Please contact us at [email protected] with any questions.

Can I upgrade my standard registration to the VIP option?

Yes! Here’s how you do it. There is a $10 change fee. If you upgrade, you will be asked to pay the remaining balance.

How do I get my email confirmation resent?

It’s super easy. Following the instructions here!

Are electric bicycles allowed?

No.

Can I access the course after the ride starts?

No, all riders must begin at the Start. Please arrive before 7:45am to get situated in your corral.

Can I ride the course more than once?

No, the course is a rolling opening behind the 6mph minimum pace. The start will be inaccessible after 8:30am, and any riders that begin after that will be subject to regular traffic.

Packet Pickup Questions

Where and when is Packet Pickup?

Packet Pickup will take place at The Rustic in the Uptown neighborhood of Dallas. The Rustic is located at 3656 Howell Street, Dallas, TX 75204. Times for Packet Pickup are 4pm – 8pm on Thursday, November 2 and 11am – 6:30pm on Friday, November 3.

Can you mail me my rider identification kit?

Packet mailing has ended. All packets were mailed by Thursday 10/26 and should arrive by 11/3.

Will there be morning of Packet Pickup?

No. You must attend Packet Pickup, send a proxy to Packet Pickup or purchase packet mailing.

Post-Ride Questions

Will there be a Finish Line Festival?

Yes, there will be a Finish Festival open to all participants and spectators. The Finish Festival is free and open to the public, so please invite those who didn’t participate to join in on the fun! More information about the festival and entertainment lineup is at dallasbikeride.com/entertainment.

Is lunch provided for the riders at the Finish Line Festival?

Food and beverage options will be available for purchase. VIP Riders will receive a catered lunch that comes with their VIP registration.

Accommodation and Travel Questions

Do you offer travel options and accommodations for riders?

Yes, we do! Please visit our parking page for information on planning parking ahead of time at a surface lot or garage near the start and finish, as well as directions for driving to the start area. Visit our hotels page for information on our official hotel partners and to reserve a room near the start at a discounted partner rate.

Where can I park for the ride?

Please visit our parking page for information on planning parking ahead of time at a surface lot or garage near the start and finish, as well as directions for driving to the start area.

Volunteers

Can I volunteer for the ride?

Absolutely! We have volunteer roles available at Packet Pickup and at the ride (the Start, Finish and out on the course)! All volunteers receive a Ride Crew t-shirt, snacks and drinks. Click here to get registered!